Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesIt’s good — The room is spacious and has a beautiful kitchen and bathroom
response from property -Hey Austin! Thanks for the review. We are glad to hear you're enjoying your home! Let us know if there is anything we can do to make your stay even better!
-Grace | Property Manager
|Recommended: YesReview — I like how the complex feels like a community with college-aged residents or college students living here. Management has changed a lot but I think the new management is more organized than the previous ones. They have a whole new office staff who is friendly and seems to know what they are doing. They personally knocked on everyone's doors to meet the residents and ask for any maintenance requests that were not finished by the previous management. They are very friendly They also explained that they are hiring more experienced maintenance workers, which I see already. Before, my desk drawer broke and the team fixed it but it didn't seem fixed because it would get stuck. It ended up breaking even more and the new team actually fixed it where it feels brand new. The old management also didn't clean our apartment before move-in. We did have an early move in date which we paid extra for and it wasn't even clean when we arrived. It was frustrating given that rent is expensive and it wasn't in a clean condition. The newly remodeled kitchen cabinets had breaks in them and we had to ask if we were getting new ones because nothing was communicated to us about why they were broken. They ended up replacing them a few weeks later but if we didn't ask, we would've never known. We had several maintenance requests right as we moved in because things didn't work properly. Our hot and cold water is switched on our showers and kitchen sink. We have put in requests for it to be fixed and the old team ignored the request. We even told the plumbers when they came to fix our water heater. Hoping that gets fixed soon, not that it is a problem but it shouldn't be opposite than what the handle says. Move in was a mess at first but it has gotten better. I am looking to live here again because I like the layout of the apartments and most everything is fixed now. I am hoping new management does a better job.
Hey Breanna, thanks for the positive feedback. We are glad you are enjoying your time at Ducks Village. Let us know if there is anything we can do to make your experience better!
-Grace | Property Manager
|Recommended: YesDucks Village 😁 — Good place to live, I like the new management and staffing don't really like so many changes in staffing so much recently but seems for the better and some stability now 👍🏼
Hi Ruth! Thanks for the great review! We are glad to see that you've enjoyed your experience with us. Let us know if there is anything we can do to make you stay at Ducks Village even better!
-Grace | Property Manager
